I’ve had the 670G system since last November. In July I went on vacation and wound up looking for a foreign Walgreens to get a “backup plan” since my pump was fried after swimming for a bit in waist-deep water. There was a large crack in the back of the pump on the left side of a belt-clip ridge so the internal circuitry got toasted.
I’m currently using the replacement pump they sent me and now THIS one has a crack in the same place! This has only been in my posession for 3 months.
What the hell?? I am not a full body-contact sports person and am not overly clumsy. I’m not even tall!! How can Medtronic assure folks that you can swim with this pump without a watertight case if its shell is so goddamn fragile!? According to them, the case isn’t fragile but they thanked me for my phone call and my feedback and will be overnighting me yet another replacement pump which will arrive tomorrow.
I’m the kind of person that likes my pump to be as unobtrusive as possible so the idea of having to carry it around in a silicone sleeve isn’t very thrilling. I can’t imagine this will slip easily in and out of pants pockets…
Has anyone else had the same problem? The tech support person claims that he hasn’t.