For Emma25. We recently moved from NM to FL and the BCBS coverage came with us. But the details of how the plan works varied considerably. In NM, BCBS Dex supplies were covered as a “Medical” benefit (I would get 2 transmitters at a time - every 6 months). In FL, it’s covered as a “Pharmacy” benefit (I get 3-month supplies only, so 1 transmitter). In my case, the Pharmacy benefit is handled by Express Scripts NOT BCBS. I wonder if that’s what’s happened in your case. I learned that detail from a BCBS rep who was quite helpful – beyond what they are “expected” to do, I’m sure. Perhaps you can get a helpful rep, too – or check with the employer rep in the state office. Someone will know the rest of the story.
In my case, the Dex system itself might still be a “medical” benefit. It’s the supplies that shifted.
(While I haven’t posted in years, I’m a LONG time JDRF volunteer & geek - and a longer time T1D)