This is a copy of a message I sent to my congressman. Can anyone relate? Is there another answer?
I am a type 1 Diabetic on Medicare. As a diabetic I have to deal with my condition and the complications on a daily basis. If you know anyone with my condition, they will tell you that it is a life long disease which can never be beaten, only endured. The best I can hope for on a daily basis is to constantly monitor my situation and continually react.
What I don’t need is to be constantly fighting with Medicare and their rules which make my life even more difficult.
I am on an insulin pump which Medicare pays for, and for that I am thankful. This technology is very beneficial but it requires supplies which have to be ordered regularly. The pump and supplies are all classified as durable medical supplies and as such are covered under Part B Medicare. The supplies fall into three general categories: pump supplies, continuous glucose monitoring supplies, and insulin. You can order a 90-day supply of pump supplies and insulin.
The problem is with the glucose monitoring supplies. These can only be ordered as a 30-day supply and the process is so cumbersome, that because they are shipped from a Medicare approved vendor, they do not always arrive on time which means the entire system is compromised. The only possible reason I can imagine for this rule is that Medicare believes I might not be a diabetic 30 days from now.
The time it takes to drive orders, monitor order progress, and confirm supplies have shipped is overwhelming. In addition, because the shipping a delivery process can take up to 2 weeks, it requires that I stay close to home to accept the delivery never sure when exactly they will arrive.
This whole policy is cumbersome and unnecessary. No one can explain to me why this policy is in place and what logical sense it makes. It seems to me that this is some arbitrary bureaucratic decision which should be changed.
It would eliminate so much stress and inconvenience – neither of which I need as a diabetic – if the policy would simply allow me, and I suppose many others like me, to order all supplies in 90 day increments.
I am a diabetic, I will still be a diabetic 30 days, 90 days, a year from now. My supply needs will not change. I hope you will have a member of your staff contact me for further information.