Hello to all,
I was wondering if this has happened to anyone. My sister uses Dexcom G6 and 4 days ago when it was time to remove her patch, she decided she wanted to take a 3 day break from it. So she wasn’t using her transmitter and she didn’t have her sensor on for three days. So this morning we woke up and the Dexcom app said her transmitter was low on battery and then failed. Do you guys think it’s because her transmitter wasn’t in use for 3 days and just malfunctioned or something? Just want to quickly emphasize that she’s only used this transmitter for 2 months and it’s supposed to last 3.
It has happened before when her transmitter failed so we are familiar with calling Dexcom to replace it.
Please let me know if this has happened to you.