My son was supposed to connect to the guardian connect yesterday.
Unfortunately the Medtronic rep had 2 broken transmitters and we could not register a new account as there was a technical problem with their website (so no alerts for parents during downtime?).
We went home without the sensor with hope to get this rescheduled soon.
I am concerned about the QA of the product and the SLA Medtronic commit to.
Has anyone encountered these issues before?
I would appreciate some feedback to overcome my concern or make a decision to change our selection of sensor.