We became Medicare eligible in June. My wife, who’s been on a pump for over 30 years submitted her first order for insulin under Part B thru our CVS pharmacy. We have the AARP UHC supplement and have been told since sign-up that the insulin will be cost free. After the pharmacy jumped thru numerous hoops as Marty described, it was confirmed approved. However, they initially said we had a co-pay. After we said no, that was not the case, they contacted UHC and confirmed, no co-pay, but until the claim is processed by Medicare, and they make the connection with our Supplement plan, we’re in limbo and without the insulin. Since Medicare says they can take up to 30 days to process a claim, I have no idea how long this will take. Supposedly, after the initial claim, it should go faster for refills. Amazing, since this is a life-saving medicine used by so many people. Seems they want to wear you down with the process. CVS says they should receive an automatic message thru their system once Medicare and the Supplement coordinate the claim. What a nightmare.