Currently, I'm using the Paradigm 522. My warranty is up in October, and I want to upgrade to the new Revel system. I was on the phone with a Medtronic rep yesterday, and they told me my insurance (Anthem Blue Cross Blue Shield) won't cover a new pump UNLESS the current one breaks/malfunctions. They won't cover it for upgrades, because "they don't think it's beneficial." However, they also told me that sometimes Anthem will approve a new pump if the old one "shows signs of wear."
I don't want to sit around waiting for this model to break, and THEN start all the jumping through hoops for the insurance company. The pump I have right now I've only been using for about 6 months, as mine had water damage and they sent me a refurbished one.
Has anyone out there had this same problem, and were you able to get a new pump? And can you tell me what on earth "signs of wear" means??