I am new to this system and I inadvertantly inserted a new sensor without ending the old one. I then realized it and ended the old sensor but t will not let me add the new one now. Can anyone help me?
What kind of sensor are you wearing?
@lfleming Hi Laurie and Welcome to the JDRF TypeOneNation Forum!
As Mark @Markw91 said, it would help if you tell us the type sensor. I did what you did with a Dexcom G5 so I simply went into the menu and chose “Stop Sensor”; waited a minute and then did the usual begin sensor thing. With the Dexcom G6, you will need to add the ‘sensor code’ which is on the adhesive backing paper.
Your quickest solution is to call the Help Desk at the sensor manufacturer.