Is anyone else having problems like this?:
On Feb 9 I posted about having problems removing the protective paper over round sticky bandage surrounding t:slim x2 cannula. I previously had no problems but suddenly found spiral protective paper tearing before it was fully removed. Needed to use tweezers to get hold of torn end & finish removing it. Even being extra careful when removing didn’t stop the tearing. A few changes later problems removing protective paper stopped.
Last night problems with protective paper began again. I had just begun using new shipment of infusion sets. I had 2 wasted cannulas. 1st - While removing torn paper remaining over sticky bandage the cannula itself came part way out of assembly. 2nd time sticky paper folded back on itself while removing remaining protective paper after tear. I tried inserting cannula with one 1/2 circle of sticky paper. l planned on taping down all of cannula to skin. However, when I removed injector the cannula pulled out with it.
I will be calling Tandem tech support. If you’re having similiar problems please reply.